An agent that says it cannot
Most voice agents fail by succeeding — cheerfully confirming a booking nothing recorded. Kasper is built so that the confident wrong answer is unreachable rather than discouraged.
The Kasper team3 min read
BlogWhat we are building,
What we are building,
and why it works that way.
Notes on answering phones in Iraqi Arabic — the decisions behind the product, written by the people making them.
ProductLanguageTrust
The model you cannot see
Which model answers your calls, and how it is tuned, is not a setting in Kasper. It is not hidden in an advanced tab either — it is unreachable, including through the API, and that is deliberate.
The Kasper team3 min read
ليست لهجة واحدة
العربية في كاسبر ليست خانة واحدة تُملأ. هي لغة، ثم بلد، ثم لهجة لها اسم — وهذا ما يفرّق بين مكالمة تبدو طبيعية وأخرى تبدو كنشرة أخبار.
The Kasper team3 min read