Conversation detail

One conversation end to end: the transcript, the recording and the outcome.

At a glance

  • The full transcript, speaker by speaker
  • The recording beside the words when enabled
  • Outcome, duration and cost in the header
  • A printable record — annotations off, controls hidden
Conversation detail

The transcript

The whole exchange, speaker by speaker, in the caller's own language — with the agent's tool calls readable as annotations you can hide with one toggle.

Recording and quality

Calls keep their audio player beside the words when recording is enabled; the line-quality reading and the quality score sit with the header facts.

Print and export

Print or Save as PDF hides every control and annotation and paginates without splitting a turn; Export Text and Export JSON hand the record over whole.

  1. Read the transcriptEvery turn is written out, speaker by speaker, in the caller's own language.
  2. Play the recordingCalls keep their audio beside the words when recording is enabled.
  3. Check outcome and costThe header names how it ended and what it cost.

Good to know — An em-dash means not recorded or not priced — never a hidden zero.